Privacy Policy

Introduction

Davis Monroe Financial ("DMF," "we," "our," or "us") is a licensed mortgage brokerage located at 2244 Hwy 65, Mora, MN 55051. We connect individuals and families with home and construction loan solutions through a network of lending partners.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, or apply for mortgage brokerage services. By using our website or submitting information to us, you agree to the practices described in this policy.

Please read this policy carefully. If you do not agree with its terms, please do not use our website or provide us with your personal information.

Information We Collect

We collect information you provide directly to us and information gathered automatically through your use of our website.

Personal Information

• Full name, address, phone number, and email address
• Date of birth and Social Security number (for mortgage applications)
• Employment history and income information
• Marital status and number of dependents
• Identification documents as required by law

Financial Information

• Credit history and credit scores (obtained through authorized credit inquiries)
• Bank account and asset information
• Existing debt and liability details
• Tax returns and financial statements
• Property information and purchase contracts

Usage Data

• IP address, browser type, and operating system
• Pages visited, time spent on pages, and links clicked
• Referring website addresses
• Device identifiers and settings

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience on our website. See the "Cookies and Tracking" section below for more details.

How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: Process your mortgage inquiry, match you with suitable lending partners, and facilitate the loan application and approval process.
• Communicate with You: Respond to inquiries, provide updates on your application status, and send important notices about our services.
• Marketing and Outreach: With your consent, send promotional materials, newsletters, or information about loan products that may interest you. You may opt out at any time.
• Improve Our Services: Analyze website usage patterns and customer feedback to enhance our offerings and user experience.
• Comply with Legal Obligations: Meet requirements under the Real Estate Settlement Procedures Act (RESPA), the Truth in Lending Act (TILA), the Equal Credit Opportunity Act (ECOA), the Gramm-Leach-Bliley Act, and other applicable federal and Minnesota state laws.
• Prevent Fraud: Detect, investigate, and prevent fraudulent transactions and other illegal activities.

Information Sharing

Davis Monroe Financial is a mortgage broker, not a direct lender. In order to fulfill our core service of connecting you with loan products, we share your information with select third parties. We do not sell your personal information to third parties for marketing purposes.

Lending Partners

We share your application information with lenders in our network who may be able to offer you a mortgage product. Each lender has its own privacy practices and you will be informed of the specific lender(s) before your information is submitted.

Service Providers

We work with trusted service providers who assist in operating our website, processing applications, and delivering services. These providers are contractually obligated to use your information only as directed by us and to maintain appropriate security standards. Service providers may include:

• Loan origination software and application processing platforms
• Credit reporting agencies (Equifax, Experian, TransUnion)
• Title and escrow companies
• Appraisal services
• Document management and e-signature platforms
• Website analytics providers

Legal Requirements

We may disclose your information when required by law or in response to valid legal process, including subpoenas, court orders, or government requests. We may also disclose information to protect the rights, property, or safety of Davis Monroe Financial, our clients, or others.

Business Transfers

If Davis Monroe Financial is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified via a prominent notice on our website of any change in ownership or uses of your personal information.

Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal and financial information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Encrypted data transmission using SSL/TLS technology
• Secure storage of sensitive records with access controls
• Regular security assessments and employee training
• Password-protected systems and multi-factor authentication where applicable

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach affecting your rights, we will notify you in accordance with applicable Minnesota and federal law.

Your Rights

Depending on your state of residence and applicable law, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain exceptions (for example, information we are required to retain by law or that is necessary to complete a transaction).
• Opt-Out of Marketing: Opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
• Data Portability: Where technically feasible, request that we provide your data in a structured, commonly used, machine-readable format.

To exercise any of these rights, please contact us using the information in the "Contact Information" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve functionality and understand how visitors use our site. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., pages visited, time on site). This data is used in aggregate and does not personally identify you.
• Preference Cookies: Remember your settings and preferences (such as your dark/light mode selection) to enhance your experience.

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when a cookie is being placed. Note that disabling cookies may affect the functionality of our website. We do not currently respond to "Do Not Track" signals.

Third-Party Links

Our website may contain links to third-party websites, including lender websites, government resources, and other financial tools. These third-party sites are not operated by Davis Monroe Financial and are governed by their own privacy policies. We are not responsible for the content, privacy practices, or security of any third-party websites. We encourage you to review the privacy policy of any site you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly delete that information. If you believe we may have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a notice on our website. Your continued use of our services following any update constitutes your acceptance of the revised policy.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Davis Monroe Financial
• 2244 Hwy 65, Mora, MN 55051
• Phone: (320) 200-2821

We are committed to resolving any privacy concerns and will respond to your inquiries promptly.